Privacy Policy
Data Controller
ELDERLY CARE LINK
INFORMATION WE COLLECT
We may collect and process the following personal data:
* Full name, address, phone number, and email address.
* Health or wellbeing information (only when necessary for service delivery).
* Emergency contact and family details (for client safety and communication).
* Payment and invoicing information (if applicable).
How We Use Your Information
We use your information to:
* Deliver and manage our companionship and support services.
* Communicate with clients, families, and partners.
* Maintain internal records and comply with legal obligations.
* Improve our services and community outreach.
We will **never** sell or share your information for marketing purposes.
4. Data Security
We take appropriate technical and organizational measures to secure your personal data against loss, misuse, or unauthorized access.
5. Data Retention
We keep personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Under UK GDPR, you have the right to:
* Access, correct, or delete your personal data.
* Withdraw consent at any time.
* Request a copy of the information we hold about you.
To exercise your rights, contact us at info@elderlycarelink.co.uk).
7. Cookies (if applicable)
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.
8. Contact
For questions or concerns about this policy, contact:
**Elderly Care Link CIC**
Email: info@elderlycarelink.co.uk
Address: 7 Gilbert Court, Clarendon Way, Colchester, CO1 1DL, United Kingdom